We are afraid that delivery in Canada seems have been delayed or stopped due to strike by the carrier.
We would gladly resend the item, however, the item may not be delivered until the strike is over. Therefore, would you mind if we refunded you the money you have paid us?
We are sorry for your inconvenience. Thank you for your understanding.
Best regards, ○○○ --------------------------------- 僕よりも断然 優秀な 顧客対応チームが作ってくれたものです。